Frequently Asked Questions (and we've had tons of them)

Take a look at our Gallery page and watch the videos to get an idea of what we're all about

No, you have a pool to yourself for your session unless you want to bring up to 2 more dog friends or make a party of it. There can be other pools being used at the same time but yours is your own.

We require current vaccination records from a veterinarian at your first visit.  These include distemper/parvo for dogs of all ages, bordatella & rabies for dogs  over 16 weeks old.  We also accept titers but cannot accept breeder vaccination records. You can provide these via email, text, on your phone or paper copies.  Refunds are not provided if you forget these records.

If your dog has experience swimming especially in a pool then you can book a "45 swim session".  If not, or you're not sure how your dog will feel please consider a 1st Timer session. Swimming pools are very different to a dog then a pond or lake.  And we also want to show you the facility and where everything is.

We would recommend a 1st Timer session.  Many dogs are reluctant the first couple of swims--it's weird to them and they can see the bottom and it's indoors--but with some help many fall in love with swimming.  That being said, just like some people love the beach but don't go in the water, some dogs just don't care for swimming.  You never know until you try.

We allow up to 2 people (over 18 years old) per dog.   If you're coming with a couple of friends and their dogs (use "additional dog" option for discounted rate)  there is a 3 dog max per session (except pool parties) and keep in mind that the Topper pool deck is 5'x10'--may not want to try to squish 6 people and 3 dogs onto deck.

Kids can come to watch, but must be accompanied by a parent/guardian. Children are not allowed in the pools.

Absolutely!  We have a 3 dog maximum per 45 swim appointment --use the "Additional Dog" option to add dog friends to your appt--and it's only $15/ea additional dog.

A Pool Party sounds like what you need.  Both pools for an hour just for you and up to 8 dogs!  The whole place to yourselves!  Contact us to set up your party.

No, all of our pools are custom above ground rectangular pools.  One pool (Folti pool) is 45' long x 22' wide x 4' deep with a 40' long x 8' wide x 6' high deck (dock diving specs) and the other (Topper pool)  is 22' long x 10' wide x  3' deep with a 5' x 10' deck.   All use ionization filtration and are temperature controlled.  They are thick vinyl pools with steps for the humans, ramps for the dogs.

Glad you asked!  You can click the link at the top of the page, or HERE, for our  rules.  

Absolutely!  Practice recall,  play fetch, work on confidence building, or just have some fun with your dog. Please keep in mind that the facility is built for dogs so not a lot of human amenities.

Our pools use ionization filtration which drastically reduces chemical usage--especially chlorine.  Basically, a residential pool may use a pound of chlorine but we would use a tablespoon. HERE is more info on that.

Hard to say because each dog is different but generally yes--unless you've got a professional distance swimmer dog.

Yes, we have changin bungalows for people, but keep in mind we're built for dogs with not a lot of human amenities.

Reactive dogs should get to have fun, too;; however, safety is a priority.  If your dog is reactive, please call to schedule your appointment.

The best form of  exercise for dogs with arthritis (or other physical issues) is swimming!  All of our pools have ramps leading up to decks and entry ramps into the water with 1 pool (Topper) having a longer ramp for a gentler decline into the water.  We also have life vests that help support your dog in the water. Ask your vet what they recommend for swim time--10 min in, 5 min out, 10 min in, etc.  We can show you how to prevent "explosive entry" (in case your vet asks).

We encourage it but we do have towels and toys available and dryers (if dryers don't freak out your dog)

Nope!  Each additional dog is $15 (max of 3 dogs/appt) and you can choose that option on our "Book" page

Sure!  Choose the "Folti pool"  when booking your appt.  It is a few dollars more though

Sorry, but no.  Dogs MUST be on leash and under control at all times except when on the deck.

That's right.  

It's not uncommon for a dog to need a few exposures before they realize they love it.  That being said, some dogs have not, do not and never will like being in water.  We encourage people to give their dog at least 3 exposures before deciding.  Some dogs also benefit from watching a 'mentor' dog swim (we have some of those mentor dogs)

We recommend board shorts and T-shirts.  These are pools so water can be expected anywhere/everywhere.